How to send us your photos and videos

These are the best ways to send us your photos for photo restoration.

01

Pick Up and Drop off

If you are in Melbourne, Victoria, we offer a pick-up/drop-off service; contact us for more details. 

02

Mail in

Mail Us the Original photos or videos etc.; this just like method 1 ensures the best quality as we are in control of the scanning process. Once scanned, we send originals photos back to you, and then once the job is completed we send a link to download restored photos at full resolution. 

When mailing photos make sure you pack the photo/s as best as possible between two hard surfaces like cardboard if you are sending single photo/s and if you are sending multiple photos; the best way would be a hardcover album. The aim is to prevent further damage.

Make sure when you send photos, it is with a registered post, and you have put insurance on them.

Delivery address:

Parcel Collect 10092 11692

292A Huntingdale Road HUNTINGDALE,

AUSTRALIA, VIC 3166

03

Cloud Service

Only for photos.

You can scan the photos yourself or get them scanned at Officeworks/Staples or similar.

Scanning Quality

Preferred:

Tiff format 600dpi no auto adjustments

Jpeg format 600dpi no auto adjustments

Once scanned, you can upload them to my website using the contact us page or upload them to Google DriveOnedriveDropbox or similar and finally send us the link to download the photo/s.

04

Lowest quality

Only for photos.
 
We don’t like this method as this is the lowest quality.
 
Take a photo of the photo with your mobile phone you want to be restored, be careful when doing this. You need to be aware of reflections and anything else that might distort the photo.
 
When framing to take the photo, try your best to keep the photo and your phone as flat/straight as possible. You do not want to skew the photo as this will reduce quality further.
 
Once the photo is taken, you can upload them to my website using the contact us page or upload them to Google DriveOnedriveDropbox or similar and finally send us the link to download the photo/s.

What's Next

 
Step 1

Contact Us

Step 2

Send us your photos using on of the above methods.

 

Step 3

We retore your photos

Final Step

We deliver the goods

Easy & Conveniet

Pick-Up & Drop-Off

If you are in Melbourne, Victoria, we offer a pick-up/drop-off service. Contact us for more details.

Contact us before you send us your photos

Contact Us

We'd love to hear from you

We use state-of-the-art software to repair your photos, and we do not outsource our services. If you would like to find out more about our services or have any questions or comments, please complete the form, and we will get back to you as soon as possible.

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